We value your trust. This Cancellation & Refund Policy applies to all our digital marketing services and products.
1. Service Cancellation
- Clients may cancel services at any time, but cancellation requests must be submitted in writing via email.
- If work has already started on the project, a refund (if applicable) will be issued after deducting charges for the work completed.
- Any completed tasks, campaigns, reports, or third-party expenses (ads credit, domain, hosting, tools, etc.) are non-refundable.
2. Refund Policy
- Advance payments for digital marketing services (SEO, PPC, SMM, Branding, Web Design, etc.) are non-refundable.
- A partial refund may only be considered if:
- Work has not started.
- The cancellation request was made before the commencement of services.
- No refunds will be provided once work has been initiated or hours have been invested.
3. Third-Party Costs
- Payments made to third parties (Google, Meta, Hosting providers, Domain registrars, or other tools) are non-refundable.
- Any ad budget transferred for campaigns is fully non-refundable.
4. Policy Updates
We reserve the right to update or modify this Cancellation & Refund Policy at any time. Updates will be posted on our website with the “Last Updated” date.